It is a historically held principle of microeconomics that in the presence of better information, consumers make better decisions. This chapter focuses on information to guide consumers in making decisions about higher education. It examines the development and implementation of a one-stop career and college planning tool that leverages existing…

Institutional researchers might know more about non-tenure-track (NTT) faculty than leaders on many college campuses, particularly four-year institutions and research universities (Cross and Goldenberg, 2009). As such, institutional researchers play an important role in educating campus leaders about this growing segment of the academic workforce.…

Discusses issues and practices in information management (IM) in a number of fields, with emphasis on the role of IM for institutional research and assessment, particularly in colleges and universities. Topics discussed include the scope of IM, the multiple uses of information, policy needs, administration of IM processes, taking an…

The costs to colleges and universities of establishing a data-sharing exchange are examined, and it is argued that in most cases, the financial costs are minimal when compared to the potential opportunity cost of making decisions without access to good comparative information. (Author/MSE)

Before joining a data-sharing consortium, colleges and universities must address issues regarding goals and expectations, including why comparative data are needed, information types needed, needed comparisons, selection of institutions for comparison, data accessibility, time requirements, costs, and need for technical expertise. (MSE)

Early development of college fact books, with origins in statistical reports of organizations, parallels the development of institutional research. The fact book, most visible of all institutional research reports, reflects the accomplishments and status of institutional research as an integral part of higher education, as data and decision-making…

A new model for college fact books is proposed, to create a new generation of institutional research reports that offer more comparative and unit- or topic-specific information, with illustrations, that would be useful for current decision-making needs. (MSE)

Offers guidelines for developing a general-purpose fact book for an individual college or university, including: initial considerations of purpose, context for publication, issue orientation, and organization; content issues; inclusion of adequate information on all major topics addressed; and logistical or presentation considerations. (MSE)

Advice is offered on making the college or university fact book readable and appealing. Issues discussed include: choice of hardware and software for desktop publishing, balance, layout, use of graphics, typefaces and styles, text alignment, and format. Lists of resources, associations, seminars, and publications that may be useful are appended.…

While the electronic fact book will not replace the paper variety used by colleges and universities to disseminate institutional information, there are a number of uses for the electronic format, which accommodates both quantity and currency of information. Considerations in producing an electronic fact book are discussed, and a seven-day process…

Describes evolution of fact books at the University of Southern Mississippi, highlighting strategies for maintaining and enhancing its utility to users. Issues discussed include four audience considerations (context, customer, distribution, readability for middle-aged readers), format (fact sheet, pamphlet, pocket book, electronic fact book,…

The college or university fact book may be the single most important document it publishes, indicating that the institution is open to scrutiny by its many constituents, providing data concerning institutional mission and effectiveness, providing a basis for internal and external evaluation, and reflecting the institution's success or failure in…

Five categories of student outcomes in graduate and professional education are identified: timely degree completion; knowledge of the discipline; preparedness for professional practice; preparation for research and inquiry; preparation for teaching. A framework for assessing each is offered and various methods for collecting data on student…

The forces and pressures affecting offices of institutional research in today's higher education institutions are examined. It is suggested that the heterogeneity of these institutions will produce institutional research offices that differ in their organizational locations, roles, and responsibilities. (Author/SF)

Institutional research is discussed as part of a planning, management, and evaluation system. It is suggested that unless it links directly to planning, institutional research will cease to exist as a separate organizational entity in this period of constrained resources. (Author/SF)