This chapter describes how software technology may be used as an interdisciplinary approach to managing diversity in higher education to mitigate glass ceiling effects.

This chapter serves as a resource for identifying selected programs and initiatives in higher education that demonstrate great promise in addressing glass ceiling effects in the workplace.

The author provides a framework to help scholars in the field of higher education to be critical. Additionally, the author reflects and comments on the chapters included in this special volume. Finally, this chapter ends with a discussion of the opportunities and challenges of critical quantitative inquiry.

Critical mixed methods approaches allow us to reflect upon the ways in which we collect, measure, interpret, and analyze data, providing novel alternatives for quantitative analysis. For institutional researchers, whose work influences institutional policies, programs, and practices, the approach has the transformative ability to expose and create…

Numbers of students of color enrolling in higher educational institutions is expected to increase across all racial groups. With continued increases in minority enrollments, minority-serving institutions have and will continue to play a major role in educating student of color. A large national data set was used to examine the numbers of…

The author discusses the importance of critical quantitative research for studies of immigrant students, a large and growing group, whose higher education experience is crucial to the future of the United States. The author outlines some of the distinctions to be made among immigrant students and recommends areas of future inquiry.

Efforts to develop common higher education data standards are expanding both within and across countries. The institutional research (IR) community plays a critical role in assuring that these efforts capture the diverse manifestations of the postsecondary and tertiary education systems and promote responsible comparisons. This chapter provides…

This chapter presents a synthesis of the conceptualization and practice of institutional research (IR) in higher education (HE) in emerging countries across Southern Africa, Latin America and the Middle East and North Africa (MENA) regions. The chapter contextualizes the growing need for IR in these regions, identifies problems and challenges…

The upcoming challenge for higher education institutions (HEIs) globally is how to respond to an increasing variety of societal needs but with fewer public resources and increased accountability demands. In this chapter we draw attention to the central role institutional research (IR) professionals play in positioning HEIs in a competitive and…

Although institutional research has been a significant feature of U.S. higher education for more than 50 years, it is not so well understood in other parts of the world. As higher education around the world faces increasingly challenging times in responding to pressures of massification and globalization, increasing forms of accountability and…

While individuals in each country or part of the world face unique issues, many challenges facing higher education today are similar across the world. The great majority of higher education systems have grown in recent decades, enrolling far more students than they did in prior years and expanding their activities into new spheres such as economic…

Multilevel modeling provides several advantages over traditional ordinary least squares regression analysis; however, reporting results to stakeholders can be challenging. This article suggests some strategies for presenting complex, multilevel data and statistical results to institutional and higher education decision makers. The article is…

It is a historically held principle of microeconomics that in the presence of better information, consumers make better decisions. This chapter focuses on information to guide consumers in making decisions about higher education. It examines the development and implementation of a one-stop career and college planning tool that leverages existing…

The influence of emotions in the workplace rarely has been examined within the context of higher education (Neumann, 2006; Smith and Witt, 1993). Through a qualitative approach, the purpose of this chapter is to offer a perspective of faculty work that examines the role that emotions play in the academic life of 15 underrepresented faculty members…

In the past 20 years, the number of international faculty members at American universities has continued to increase rapidly. This growth is evident in data showing that the proportional representation of foreign-born faculty easily surpasses that of domestic underrepresented racial/ethnic groups. The increasing presence of international faculty…