Supported by emerging research and practice, this chapter provides a comprehensive conceptual framework for first-year assessment.

A diverse society has created a diverse education system, which in turn requires diverse and complex mechanisms of quality control. The diversity and complexity of the industrial, service, and knowledge-based economy, with its vast variety of occupations and dynamic labor markets, heavily influences the curricular structures and academic profiles…

In this chapter, the author proposes a model for assessing institutional effectiveness. The Volkwein model for assessing institutional effectiveness consists of five parts that summarize the steps for assessing institutions, programs, faculty, and students. The first step in the model distinguishes the dual purposes of institutional effectiveness:…

Despite their apparent popularity among those seeking degrees and credentials, today's colleges and universities face several interrelated public criticisms and concerns. When these competing concerns about student success, productivity, cost, and educational effectiveness all collide at the campus level, they create an array of campus tensions…

After surveying 1,827 students in their final year at eighty randomly selected two-year and four-year public and private institutions, American Institutes for Research (2006) reported that approximately 30 percent of students in two-year institutions and nearly 20 percent of students in four-year institutions have only basic quantitative…

In both purpose and practice, general education in American higher education has experienced several recurring debates and national revivals. In a world with constantly evolving technology, students need a strong general education to be flexible and adaptable to the changes of the world. General education is an important component and requirement…

Assessing student attainment in the major field of study is increasingly important to employers and accrediting bodies alike. Construction and manufacturing firms do not like engineers who design faulty bridges and airplanes. Marketing firms want to hire students who understand the difference between a niche market and a global market. School…

Evaluative statements from alumni have legitimacy with both internal and external stakeholders. Thus, alumni studies can provide valuable evidence of institutional effectiveness and lend themselves to both locally designed and commercial survey instruments for data collection. Under ideal conditions, the results of alumni studies equip faculty and…

Do institutional researchers need to get approval from their Institutional Review Boards (IRBs)? Are IRBs difficult to work with? This chapter explains the functioning of IRBs and offers suggestions for enhancing cooperation between IRBs and institutional researchers.

This concluding chapter reviews some of the methodological issues that analysts need to consider when evaluating the success of character-development programs.

Traces the rise of the "new accountability" in higher education and describes the policy responses of outcomes assessment, performance funding and budgeting, and performance reporting. (EV)

Examines the coverage, content, and customers of higher education performance reports, along with their purposes, priorities, initiation methods, and emerging changes in their style and substance. (EV)

The performance types, concerns, policy values, and models of excellence implied in higher education performance reporting indicators are identified, and the use of performance measures by two- and four-year campuses are compared. (EV)

Summarizes results of an opinion survey of governors' aides, legislative chairs of education committees, higher education finance officers, and campus institutional researchers on the use, effects, and future of performance reporting. (EV)

Provides state and campus policymakers' views on the importance and appropriateness of the most common indicators used in state and campus performance reports. (EV)