Defines knowledge management, its components, processes, and outcomes. Addresses the importance of knowledge management for higher education in general and for institutional research in particular. (EV)

Examines the theoretical basis for data mining, one of the essential knowledge management processes, and uses a case study to describe its application and impact. (EV)

Discusses organizational learning and the required reassessment and redesign of internal structures and procedures related to the flow of information throughout an organization. Provides a framework for the integration of institutional research within the larger context of organizational learning and the creation and maintenance of a research…

Building on the main themes presented in this volume, explores their implications for institutional research. Their underlying premise is that institutional research could and should play a critical role in advancing the knowledge management paradigm. Looks at the advantages and challenges of knowledge management from an institutional research…

Proposes that the nature of institutional research has expanded as colleges and universities adapt to new challenges and conditions and that institutional researchers need to become knowledge industry analysts. Reviews the history of institutional research and identifies 21st century challenges, such as changing patterns of diversity and academic…

Effective college information-technology (IT) planning must be integrated into institutional planning, mission, and goals. Topics discussed include key constructs for ensuring that the acquisition and implementation of IT furthers the institution's strategic plan, an inclusive governance structure and facility planning approach, funding…

Describes a project of the Coalition for Networked Information, founded in 1990 to advance scholarship interest in the networked-computer environment. The project coordinated work of seven higher education institutions in conducting assessments of their campus networks. Topics discussed include the networking climate on campuses, why assessment is…

Describes the model used to assess the cost and quality of student computing at Indiana University, Bloomington, and its application in a recent assessment. Three families of measures (quality, cost, value) are used to assess the performance of the campus system. (MSE)

As the largest university in the state, Virginia Polytechnic Institute and State University has developed a reputation as a computer-intensive, technology-rich environment. A case study examines the growth of this environment, the evolving relationship between technology and teaching and learning, and how assessment has recently assumed an…

Discusses issues and practices in information management (IM) in a number of fields, with emphasis on the role of IM for institutional research and assessment, particularly in colleges and universities. Topics discussed include the scope of IM, the multiple uses of information, policy needs, administration of IM processes, taking an…

Reviews the basic concepts governing student aid funding and the mechanics of delivery, including a review of the development of current federal financial aid programs, the complexities of determining student need, institutional responsibility, and suggested areas for institutional research. Notes that the challenges ahead include strengthening…

Notes that public college tuition and student aid are evolving in ways inconsistent with either the low-tuition, low-aid or the high-tuition, high-aid approaches to financing. Argues that before deciding to revive either approach or develop a new one, higher education must develop understanding of what high-quality higher education is and what it…

The private sector in higher education faces unique challenges related to financial aid, including tuition discounting, the precipitous rise in reliance on student loans, and recycling tuition dollars. An example illustrates the importance of institutional research on financial aid issues in this context of rapid change, and the value of…

Previously performed analyses of the relationship between college choice and persistence in both public and private colleges and universities illustrate the direct and indirect effects of financial factors that influence college choice and subsequent persistence decisions, and the direct effects of the actual dollar amounts of costs and financial…

Argues that shifts in government policies can produce unintended consequences for needy students and the institutions they attend, and illustrates how campus units can cooperate to examine the impact of these changes through creation of longitudinal databases and data warehousing techniques. Describes the approach used and results of a study at…