This chapter provides resources to assist student affairs personnel at community colleges as they interact with students from marginalized groups, students whose experiences in college need to be heard and brought to the center. The resources described are practice oriented and include Web links of professional organizations with further sources…

Never before have community colleges received so much attention and recognition. From modest beginnings at the start of the twentieth century, community colleges have become the largest, most affordable, and most responsive sector of American higher education. Policy makers, media, and the public in general seem to have only now discovered…

More and more accountability and successful educational outcomes are being demanded of colleges. Achieving successful outcomes requires strong and courageous leadership at all levels of the institution, but getting the faculty to improve teaching and learning outcomes very often requires a president/chief executive officer (CEO) who not only…

The missionary zeal of community colleges in the 1960s is still needed to meet the challenges they still face today: helping underserved and underprepared students succeed, and offering a strong general education curriculum that provides the foundation and framework for later academic and professional success. Even as economic, social, and…

This chapter offers time-tested advice for new presidents, including how to build and maintain strong relationships with trustees, how to address the persistent concerns of student success and remediation, and how to access the college's economic condition as well as how to oversee and maintain strong funding channels.

The coming five to ten years will drop community colleges into a lot of hot water. The question is this: Will community colleges sense the danger and jump out, or will they simply try to acclimate and get cooked? The theses of this article are that: (1) current trends in the external environment of community colleges constitute such an…

As fiscal, accountability, and enrollment pressures rise, community college presidents need to work more closely and effectively with elected officials at the local, state, and federal levels in order to advocate for their schools and students. Colleges will be expected to carry an even greater burden in meeting demands for both increased student…

Maintaining balance in leadership can be difficult because balance is affected by the personality, strengths, and attitudes of the leader as well as the complicated environment within and outside the community college itself. This article explores what being a leader at the community college means, what the threats are to effective leadership, and…

This article reports the reactions of twenty-seven professors now teaching in community college leadership programs who responded to the question, "What issues do you emphasize in your courses and what issues most concern your students/practitioners?" It also draws on a separate survey of forty-seven state directors and on the writings of four…

The origins of institutional effectiveness are traced, its evolution within community colleges is described, the use of the term "institutional effectiveness" is analyzed, and a practical, operational definition of the term is presented. The author hopes that this definition and the discussion in this article prove useful to community college…

The six regional accrediting agencies in the United States have created a set of standards based on best practices in colleges and universities. The evolving perception of an effective institution is one that uses data, assessment, and evaluation results to improve programs and services and strives for a high level of institutional quality. While…

Heightened national goals for degree attainment in the United States means increasing prominence for community colleges, which entails greater scrutiny in the form of accountability. Technology and a new generation of accountability measures appropriate to the distinctive community college mission are available to meet this challenge. This article…

The term "institutional effectiveness" was developed in response to accreditation, and this emphasizes the large extent to which accreditation drives institutional effectiveness efforts on community college campuses. There are two general types of accreditation. "Institutional accreditation" is the process by which institutions of higher education…

This article presents results of a study the author recently conducted on the role of traditional institutional research (IR) offices in support of accreditation activities and institutional effectiveness. The purpose of the study was to confirm or disconfirm the utility of a theoretical model developed by Brittingham, O'Brien, and Alig (2008) of…

The purpose of this article is to identify key ways in which program review provides information and documentation demonstrating that a community college is effective. This is accomplished through both the program review process (the means by which reviews are conducted) and the product (program review reports and supporting evidence). The various…