The purpose of this study was to examine whether there are disparities in undergraduate students' access to academic advising during the COVID-19 pandemic. The data were drawn from a multi-institutional survey of 31,575 college students attending 69 U.S. colleges and universities in spring 2021. Approximately one-third (29%) of students did not…

Many institutional models exist for advising undeclared students, a group often requiring much guidance and support through the advising and discernment process. This research explored the experience of undeclared students with a librarian advisor. Fifteen students were interviewed after they declared a major to understand how they perceived their…

Using competencies for volunteer organizations and applying those competencies to both situational and servant leadership, the Delphi study method was used to identify leadership competencies necessary for titled leaders within NACADA's Advising Communities Division. Surveys were administered to former and outgoing chairs within the division.…

The COVID-19 pandemic raised barriers for college students and challenged institutions to rethink approaches to student retention. Academic advising is critical to achieving student retention. During COVID-19, advisors faced increased work demands and adopted coping behaviors to keep workloads manageable. Coping behaviors are conceptualized as…

Although the practice of academic advising in North America has existed since the colonial era, it is only within the past century that an organized movement to shape the field has taken root. Most of the literature seeking to clarify the role, purpose, and function of academic advising is restricted to the United States. The purpose of this…

Undecided students who self-identify as uncertain of their academic path represent a unique population to support from an academic advising perspective. In a sample of 257,813 students who entered 243 four-year institutions nationally, this study examined the relationship between students who selected undecided as their intended college major and…

This study examined whether there are statistically significant relationships between academic advisors' demographic characteristics, advising-related variables, institutional variables, organizational context variables, and burnout during the COVID-19 pandemic. We used a national sample of academic advisors' survey data collected from February to…

This study provides a deeper understanding of the challenges facing community college transfer students in engineering and their faculty advisors at a 4-year research university. Using a phenomenological approach, data was analyzed from interviews with nine engineering transfers and seven faculty advisors. The findings unveiled nuanced barriers…

As higher education diversifies, students from underrepresented groups find themselves on campuses unprepared to support them. Academic advising can cultivate belonging or reify" cultural mismatches" when students' norms do not match institutional norms. Leveraging interviews with Chinese international, Chinese American, and European…

Recognizing the increasing role academic advising has come to play in student success strategies, this quantitative study sought to explore the relationships between advising, validation/belonging, and students' college grade point average (GPA). The researcher also examined how students' marginalized status played a role in these relationships. A…

In the United States, academic advising is among the highest turnover professions in the university system. Academic advisors, who work at the intersection of academics and student life, bear the brunt of increased pressures and decreased resources. Yet, primary-role advisors often do not experience high salaries or opportunities for advancement.…

This work expands the literature and research focused on career change students enrolled in an online master's program by examining the literature regarding transitions, motivations, and advising support for career changers. Also studied are the motivations of career change students enrolled in two different online, synchronous graduate programs.…

Academic advising is fraught with ethical dilemmas. Advisors' actions are beholden to various and conflicting constituents. Existing literature on ethics in academic advising provides guidance for advisors via normative ethical principles, suggested processes, and statements about how advising ought to be practiced. However, knowledge of advisors'…

Studies of academic recovery courses (ARCs) focus almost exclusively on academic outcomes, such as postcourse grade point average (GPA) and academic standing. This study explores the role of noncognitive factors--specifically attribution perspective, shame resilience, and academic identity--for students engaged in ARCs. Pre- and postcourse data…

Across two experimental university studies, we examined how small changes in language embedded in advising communications influence student outcomes (e.g., support, persistence) and explored the utility of advising micromessages congruent with growth mindset and appreciative advising for diverse student populations. We found that micromessages…