Research on the role of language in multilingual workplaces, where English is often adopted as a lingua franca (ELF), shows that language practices influence socialization and interpersonal communication, frequently creating issues such as asymmetrical sharing of information, language clusters, or thin communication. Similarly to other…

This state-of-the-art article includes a review of past and recent studies on multilingualism at work in European environments. One aim is to provide the reader with a cross-cultural picture of workplace studies on various languages in Europe, another to discuss both positive and problem-based accounts of multilingualism at work. The overview…

The modern workplace is international and multilingual. Both white and blue collar employees are expected to be mobile, work increasingly in (virtual) teams (Gee et al. 1996) and to address complex organisational issues in a language that, often, is not their first language (L1). This results in a number of languages forming the ecosystem of…

This article draws on a study of language choice and language ideologies in an international company in Denmark. It focuses on the linguistic and social challenges that are related to the diversity of language competences among employees in the modern workplace. Research on multilingualism at work has shown that employees may be excluded from…

In multinational corporate companies, multilingualism is often a daily reality for employees and the negotiation of language practices for work and social purposes, a routine. Despite the role of English as a lingua franca, the linguistic ecology of modern workplaces is dynamic, rich and diverse. While English is often used for communication…

The present case study demonstrates how the multilingual practices of a linguistically diverse workforce contribute to the functioning of a modern workplace. Based on ethnographic fieldwork and recordings in a residential home for elderly people with dementia in Sweden, the article explores how multilingual immigrant care workers creatively use…

Multilingualism in the workplace is different from multilingualism at home or in other domains of social life. It has more direct, yet entangled, economic and social implications and serves interactional purposes which can be at any point on the continuum of goal-orientation and relationship-building. Multilingualism in the workplace is both a…

Topic management by non-native speakers (NNSs) during informal conversations has received comparatively little attention from researchers, and receives surprisingly little attention in second language learning and teaching. This article reports on one of the topic management strategies employed by international students during informal, social…

This study examines manifestations of verbal aggression in an intergroup context between Mainland Chinese and Taiwanese on computer-mediated communication (CMC) discussion boards. We examine the role of perceptions of national identity and face in occasioning instances of aggression in Sino-Taiwanese online interactions. It will be argued that…

The study analyses teenagers' e-mail requests during academic cyber-consultation, exploring how the performance of request modifiers is influenced by participants' perceptions of the degree of imposition of the speech act and social distance with the recipient. A total of 295 e-mail requests, 145 produced by British English speakers…

The aim of this study was to explore pragmalinguistic strategies employed by a group of Iranian English language learners when making refusals to invitations, requests, offers and suggestions in their first (Persian) and second (English) languages. Data were collected from 86 participants through a Discourse Completion Test (DCT). The social…

This paper investigates two naturally occurring business interpreting situations where there are a number of participants. Unlike dialogue interpreting situations where there are only two primary interlocutors, the overall interaction shows more complexity in these multi-party situations. This, in turn, means that the interpreters' functions and…

This study examines how English speakers address, and are addressed by, their Japanese colleagues in Japan, and the deciding factors and motivation for the choice of address-forms in a given context. The local norms of English and Japanese are also examined through interviews with 15 British and 15 Japanese office workers in their home countries,…

This paper explores the role of the court interpreter in cross-cultural and cross-linguistic communication in the courtroom. Drawing on the analysis of the discourse of witness examinations interpreted by Korean interpreters in Australian court proceedings, this paper argues that in the absence of cultural and/or linguistic explanations by the…

This paper aims to enhance our understanding of interactions between French/English Foreign Language Assistants (FLAs) and their school mentors (MEs), and, more specifically, of how "advice" is sought, given and received. More generally, it will articulate a pragmatic approach (employing the notion of "activity type") that can help achieve this…