Purpose: The paper seeks to argue for a theoretical contribution that deals with the detection of collective learning. The aim is to examine and clarify the genesis processes of collective learning. The empirical basis is a telecoms context with task-driven networking across both internal and external organisational borders.…

Purpose: The aim of this paper is to show what the leaders themselves regard as the working ingredients in their mutual work situation that help to facilitate personal development. Design/methodology/approach: In the paper data were collected through semi-structured interviews with 14 leaders at low and middle management levels in different lines…

Purpose: In the telecommunication industry, companies gain a competitive edge through the competence of their employees, making issues of learning critical. The study aims to identify specific learning processes necessary when working at the edge both of one's own knowledge and of that of the branch. Design/methodology/approach: This research…