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50 Years of ERIC
50 Years of ERIC
The Education Resources Information Center (ERIC) is celebrating its 50th Birthday! First opened on May 15th, 1964 ERIC continues the long tradition of ongoing innovation and enhancement.

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Peer reviewed Peer reviewed
ERIC Number: EJ665657
Record Type: CIJE
Publication Date: 2003
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0001-8791
The Role of Individual Differences in Employee Adoption of TQM Orientation.
Coyle-Shapiro, Jacqueline A. -M.; Morrow, Paula C.
Journal of Vocational Behavior, v62 n2 p320-40 Apr 2003
Employee surveys before and 9 and 32 months after total quality management (TQM) implementation (n=186, 166, 118) identified three individual characteristics that collectively explained the variance in and better predicted TQM adoption: organizational commitment, trust in colleagues, and importance of higher-order needs for achievement and satisfaction. (Contains 66 references.) (SK)
Descriptors: Adoption (Ideas), Employer Employee Relationship, Individual Characteristics, Individual Needs, Total Quality Management, Trust (Psychology)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Organizational Commitment