In his book, "Identity and the Museum Visitor Experience," John Falk makes the case that by understanding the underlying motivations that drive a visitor, a museum can create an experience that reflects a person's identity and therefore satisfy their motivation for visiting. According to Falk, this level of personal connection increases…

In the aftermath of the tragic events of September 11th, 2001, Arab and Muslim Americans, already suffering from negative stereotyping, find themselves subject to greater hostility. The Arab American National Museum (AANM) has discovered that professional development and cultural competency training opportunities for law enforcement personnel,…

The role of institutions such as zoos in global conservation efforts is critical. In addition to serving as informal learning centers for the general public, these institutions are well-positioned to provide training and professional development for the next generation of conservation scientists. And while many organizations traditionally have…

Since 1998, the United States Holocaust Memorial Museum has developed educational programs targeting adult audiences. Engaging public service professionals--those charged with serving and protecting our nation's democratic principles--has become a core outreach strategy to achieve the Museum's mission. This article describes the Museum's process…

This article presents three case studies that explore a very popular trend in art museum adult education in the last decade--partnerships with medical schools to offer critical professional development in visual observation. Each case study describes a critical perspective in the development and implementation of this programming trend: that of…

Professional development in the art museum setting represents an opportunity for corporate and for-profit enterprises to enhance employees' skills in observation, creative thinking, teamwork, and sensitivity in diversity. Using original works of art as a point of departure for in-depth discussion of what appears as narrative content, participants…

The Art of Perception is a professional development program that uses the analysis of works of art to help participants re-examine their responsibilities in various agencies of law enforcement, refresh their sense of inquiry, and reinvigorate the language they use to communicate on the job. "The Art of Perception: Museums Breaking Ground in Law…

Museum programs for working adults in their workplace groups are an interesting and important recent development. These programs have the potential to contribute significantly to the future health of museums. This article shows that these programs link to and build on three important trends in museums--customized experiences, deep engagement, and…

A set of customized adult education programs for working professionals at the Art Institute of Chicago provides both the kinds of experiences people in the 21st century are looking for and illustrates a distinctive way of thinking about fee-based programming and how it supports the overall museum mission. This article brings together convergent…

Historical organizations cannot continue to compete in the modern marketplace using traditional models for education program development. Social networking sites and new applications are shaping the way our audiences approach their work, even more so as Generation Y/Millennials begin to flood into the workforce, changing the demographic makeup,…

Museum education leaders often find themselves thrust into greater responsibility without an opportunity to prepare themselves for the challenges ahead. In this article, I discuss my own struggles transitioning from manager of a specific program area to oversight of an entire education department. This transition happened unexpectedly, and the…

Drawing on the foundational theories of experiential learning, this article explores recent developments in theory and research on experiential learning and addresses how this work can enhance the professional development of museum docents. We introduce theories of adult learning and professional development that emphasize experiential learning as…

Frontline museum floor staff people are critical agents in the field's efforts to catalyze greater community engagement and participation at the intersections of science, art, history, and society. Yet, coming from widely disparate backgrounds and often with little formal professional development in place, many museum-based education practices are…

This article describes a teacher development program that engages history and social studies teachers in making connections between learning and the well-being of places in which people actually live. "Our Place in History" is a three-year, federally-funded professional development institute for twenty teachers from diverse communities in…

What draws practitioners into the field of museum education? Why do many remain in the field long-term and how do they grow professionally? What challenges reinvigorate the practice or persuade educators to leave the field? Using examples from the course of my career and anecdotes from colleagues, this article identifies common experiences that…