As an efficient means for practicing interpersonal skills, triads are used in many management courses. Skill development requires practice by undergoing not just one, but a series of exercises. The learning value of the series is contingent on the variety of exercises, and this is provided by variations in the exercise scenarios and by scheduling…

This article describes my efforts to improve student skills in solving unstructured problems in a junior-level undergraduate business course by employing a problem-based learning (PBL) design. A rationale for adopting a PBL approach for this course is articulated. A 7-step problem-solving model is then presented. The course's design is described,…

Compares face-to-face and online communication. Considers the impact of moving an organizational behavior course online, citing potential benefits: acquisition of computer-related and inquiry skills, diversity learning, self-assessment, provision of interactive cases, and simulation of organizational dynamics. (SK)