The Internet and the World Wide Web have influenced the new approaches taken in teaching and learning at institutions of higher learning. The nature of the courses offered, the geographical spread of the teaching sites as well as the diverse and distributed student population are the catalysts for the changes. These non-traditional, or distant…

Reference service via instant messaging (IM) has significant potential to benefit distance learners. There has been wide experimentation with IM to expand reference services in libraries across the US, with mixed results. Concern has been expressed that IM cannot provide the same reference experience as face-to-face interactions. One academic…

The purpose of this study was to measure the degree to which academic libraries or library staff members throughout the United States adhere to the Guidelines for Virtual Reference Services provided by the Reference & User Services Association (RUSA). The results of the study were analyzed to identify specific areas where improvement is needed in…

Nursing and library faculty face many information literacy challenges when graduate nursing programs migrate to online course delivery. The authors describe a collaborative model for providing cost-effective online library services to new graduate students in a three-university consortium. The embedded librarian service links a health sciences…

An ongoing project at Mercer University's Regional Academic Center Libraries illustrates how utilizing established assessment guidelines, stakeholder input, and a clear understanding of audience and curriculum needs may all be used to optimize a collection. Academic branch libraries often have clear collection development limitations in terms of…

A discussion of a university library's use of Web conferencing (real-time synchronous instruction) which addresses the questions (1) Is Web conferencing a viable option for distance students in online only classrooms? (2) Do faculty and students benefit from this type of instruction? Four different scenarios are presented with assessment results…

This article documents the development of delivery services of library materials to remote borrowers at Milner Library, Illinois State University. Responding to a university mandate and guidelines for distance learning authored by the Association of College and Research Libraries, the Access Services librarians at Milner Library investigated the…

As the American higher education paradigm shifts from a traditional classroom instruction model to a distributed learning model, academic libraries must update library instruction methods to allow for more flexible delivery of content. Distance students particularly need instructional content that can be accessed anywhere, at any time. This…

In spring semester 2009, two of the authors taught LIB 5020--Information Sources & Services to graduate library science students at Appalachian State University. The course covers information seeking patterns and provides an overview of reference services. The course is also designed to examine and evaluate library reference materials and other…

A survey was conducted to determine the satisfaction level of distance education tutors with the location and physical setup, collection, resources and services being offered at thirty-four regional campuses and centers' libraries network of Allama Iqbal Open University (AIOU) in Pakistan including Azad Jummu and Kashmir territory. A semi…

Distance education or e-Learning, a non-traditional education model making use of information technology, has developed rapidly in the 21st century. Pedagogical tools such as online courses and videoconferencing initiatives have been widely used to deliver education to students at any time, and in any geographical location. The advantage of…

Embedded librarianship in distance learning courses taught within virtual environments such as Second Life is an emerging, leading-edge practice. This paper describes the experiences of librarians embedded in undergraduate English composition courses taught entirely in Second Life and presents the results of an empirical research study to assess…

Shared vision is a component of leadership that fosters innovation through buy-in at all levels of the organization. At times, people see a need for innovation but do not have the power to make changes on their own. Many librarians in academic institutions that were early adopters of distance learning envisioned a need for new services that were…

Student success is influenced by their ability to access, evaluate, and use resources. Traditionally, academic librarianship has provided students with these information literacy skills. The increase in distance learning options has created the need for libraries to provide both reference services equitable to those available onsite and access to…

From Web guides to online tutorials, academic librarians are increasingly experimenting with many different technologies in order to meet the needs of today's growing distance education populations. In this article, the author discusses one librarian's experience using Camtasia Studio to create subject specific video tutorials. Benefits, as well…