Quality Matters™ (QM) is a nationally recognized organization that certifies online courses for effective design, using an evidenced-based set of standards and a structured peer review process. In this paper, the authors demonstrate how academic librarians involved with online courses can adopt Quality Matters to build capacity for designing…

College-level students arrive fairly confident in their research abilities. When the university began a new requirement for information literacy competency in the General Education Requirements, distance library faculty had the opportunity to teach an online section. A technologically savvy health science librarian and technologically challenged…

After a needs assessment exposed that even daily library users were unaware of the best resources, tools, and services, the Rider University Libraries switched gears from a focus on the creation of long step-by-step tutorials, to the creation of short promotional videos for all users, with attention on the needs of distance learners. This project…

This article argues that accessibility and universality are essential to good Web design. A brief review of library science literature sets the issue of Web accessibility in context. The bulk of the article explains the design philosophies of progressive enhancement and responsive Web design, and summarizes recent updates to WCAG 2.0, HTML5, CSS…

Many of our reference interactions are face-to-face at a desk or in our offices. Unfortunately, not all of our students are on campus. Whether a non-traditional student or a traditional undergraduate, more of our patrons are attending online classes or attending satellite campuses with no librarians on site. It's difficult to reach these…

The use of distance learning technology has allowed Northern Kentucky University's W. Frank Steely Library to remove traditional boundaries between both distance and on-campus students. An emerging model that applies these distance learning methodologies to all students has proven effective for enhancing reference and instructional services.…

This paper covers material presented at the 15th Annual Off-Campus conference (formerly known as the Off Campus Library Services Conference) in Memphis, Tennessee. During the course of this presentation, participants learned how both chat and instant messaging reference are being conducted and evaluated at a major online learning university. This…

University of North Texas (UNT) Libraries began studying the library needs of distance learners in 2009 using a variety of approaches to explore and confirm these needs as well as obtain input into how to meet them. Approaches used to date include analysis of both quantitative and qualitative responses by online students to the LibQUAL+[R] surveys…

This article explores various models of online faculty development programs as described in the literature, and finds that they fall into a wide range of models from those that are highly structured to more organically grown examples. The Online Teaching Fellows program at the University of Rhode Island is shown to be an example of an…

Accreditation is critical to the viability of institutions of higher education. Each of the six regional groups that accredit two- and four-year institutions has standards specifically addressing online or distance learning. In general, these standards require institutions to show that distance learners have adequate access to appropriate library…

This study targets librarians and information professionals who use Web 2.0 tools and applications with a view to providing snapshots on how Web 2.0 technologies are used. It also aims to identify values and impact that such tools have exerted on libraries and their services, as well as to detect various issues associated with the implementation…

This paper takes a look at how one academic health sciences librarian brought mediated literature searching to the distance RN to BSN nursing students. It takes a look at why Adobe Connect was the webinar software that was selected to deliver online instruction to the students. The article explains how students participated in a pre-class survey…

This article examines the virtual pathfinder and its relationship with distance education students. Various topics are addressed in relation to virtual students, LibGuides and collaborative efforts between librarians and teaching faculty. A brief history of the subject guide is presented, advantages and disadvantages of LibGuides are discussed and…

Distance educators have special library needs. This article discusses the results of a library needs assessment of distance instructors at the University of Wyoming. Access to resources, use of library instructional services, barriers to distance library use, and perceived gaps in service are all addressed. Follow-up actions, based on survey…

Blended and embedded librarianship describe efforts by librarians to integrate information literacy more closely into courses, especially online. In this case study, online tutorials replace a librarian-taught research skills session for a course that has moved from face to face to online. Issues discussed include ways to integrate research skills…