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50 Years of ERIC
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Peer reviewed Peer reviewed
ERIC Number: EJ175932
Record Type: CIJE
Publication Date: 1978
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: N/A
What a University Ombudsman Does: A Sociological Study of Everyday Conduct
Stewart, Kenneth L.
Journal of Higher Education, 49, 1, 1-29, Jan/Feb 78
Aspects of an ombudsman's conduct that may effect his impact on an organization are illustrated. Daily activities are partitioned into three phases: appearance, problem definition, and resolution. Judith W. Harvey's commentary on the paper is included, as is Stewart's reply to her comments. (Author/LBH)
Descriptors: Grievance Procedures, Higher Education, Ombudsmen, Organizational Effectiveness, Problem Solving, Role Models, Social Science Research, Student College Relationship, Student Personnel Workers, Student Welfare
Publication Type: N/A
Education Level: N/A
Audience: N/A
Language: N/A
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Eastern Montana College