NotesFAQContact Us
Collection
Advanced
Search Tips
50 Years of ERIC
50 Years of ERIC
The Education Resources Information Center (ERIC) is celebrating its 50th Birthday! First opened on May 15th, 1964 ERIC continues the long tradition of ongoing innovation and enhancement.

Learn more about the history of ERIC here. PDF icon

Back to results
ERIC Number: EJ674990
Record Type: CIJE
Publication Date: 2002
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: ISSN-1097-8658
Autoattendant: Boon or Bane?
Statom, Megan
Journal of Telecommunications in Higher Education, v6 n4 p19-21 Win 2002
Discusses the uses of the automated attendant, that "voice" that leads a caller through a series of menus to reach the "answer". Considers ways the autoattendant can be useful or detrimental in the higher education setting. (SLD)
Descriptors: Automation, Higher Education, Information Technology, Telecommunications
Association for Communications Technology Professionals in Higher Education, 152 W. Zandale Drive, Suite 200, Lexington, KY 40403-2486 (free to members; nonmembers, $80 per year; $20 per issue). Tel: 859-278-3338; Fax: 859-278-3268. Web site: http://www.acuta.org.
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: N/A