This field/analytical study examined the marketing actions (antecedents) and performance (consequences) of relationship quality in a higher education setting. To analyze data collected from a random sample of 271 undergraduate students at AL-Zaytoonah Private University of Jordan, the linear structural relationship (LISREL) model was used to…

A strategy used by industry to retain customers and remain competitive is the design and launch of new products. One might then question whether the launch of new courses and new majors by colleges and universities has the potential of reducing student attrition. Combining survey data from matriculating freshmen with administrative data taken from…

Purpose: This paper aims to quantify and critically analyze the best practices of a comprehensive environmental stewardship strategy (ESS), which included a guaranteed energy savings program (GESP) that utilized an energy service company (ESCO). Design/methodology/approach: The environmental and economic benefits and limitations of an approach…

Purpose: The paper seeks to propose the basic competencies of environmental social scientists regarding policy analysis for sustainable development. The ultimate goal is to contribute to an improvement of educational programmes in higher education by suggesting a toolbox that should be integrated in the curriculum. Design/methodology/approach:…

Purpose: This paper seeks to suggest that the campus environmental audit can become an important tool that synergizes active learning and operations planning and management approaches to promote sustainability on university campuses. Design/methodology/approach: The paper presents the author's experiences at Bishop's University with the evolution…

Purpose: To identify some of the barriers to mobilizing students of higher education in sustainable initiatives, in order to enhance project success on campuses. Design/methodology/approach: Uses a case study of a model green building retrofit on the College of Charleston campus in Charleston, South Carolina, USA. Several constraints already…

Purpose: This paper aims to diffuse the concept of a multi-lateral learning process as a means to promote experimental didactics and research (and the cross-fertilization between these two activities) in the field of design of sustainable product-service systems (PSSs) and to consider the university campus as the locus for the design,…

Purpose: To report on a project involving European and Latin American universities, focusing on curriculum greening. Design/methodology/approach: This paper presents the experiences gained in connection with the "ACES Project" which is a model of the implementation of sustainability principles in higher education, with a special emphasis on…

Purpose: This paper seeks to disseminate knowledge regarding the experiences of a student team in implementing a campus-level sustainability initiative, outlining the strategy to measure the potential impact of this initiative. Design/methodology/approach: Project design is a case study. Via interviewing and surveys, the study observed student and…

Purpose: To investigate the effectiveness of one-off short continuing adult education courses for expanding the penetration of sustainable development education beyond current tertiary students. Design/methodology/approach: Pre- and post-course questionnaires are used to evaluate the effectiveness of a series of short training courses on…

Purpose: The paper intends to determine the extent to which environmental sustainability issues are integrated in the curricula of industrial design programs in Australian universities. Design/methodology/approach: Industrial design lecturers and program heads were invited to participate in a web-based survey on their university's industrial…

Purpose: The main focus of this paper is to discuss appropriate forms of higher education for building up students' competence for working on complex real-world problems. Design/methodology/approach: Within this paper the Harvard approach is accurately compared with the ETH approach by discussing theoretical and practical implications as well.…

Purpose: This paper aims at a better understanding of expert roles in transdisciplinary projects. Thus, the main purpose is the analysis of the roles of experts in transdisciplinary projects. Design/methodology/approach: The analysis of the ETH-UNS case studies from the point of view of the psychology of expertise and the sociology of professions…

Purpose: This paper aims to disseminate an innovative approach to sustainability education in construction-related fields in which teaching, research, and service are integrated to provide a unique learning experience for undergraduate students, faculty members, and community partners. Design/methodology/approach: The paper identifies the need for…

Purpose: The purpose of this study is to use ecological footprint analysis (EFA) in an interdisciplinary graduate level course on sustainable development to better how education can facilitate learning and transform the perceptions and behavior of class participants. Design/methodology/approach: This study uses an untreated control group research…