This study was carried out with students and staff from a college of further education in south London. The college has a mix of male and female students from a range of ethnic groups, the largest of which is white British. A study undertaken by the college in 2003 indicated that there may be significant differences in achievement and completion rates between genders and between ethnic groups. The college commissioned Kingston University to research into the relationship between gender and ethnicity on student achievement and completion. In this article the qualitative findings from data on the experiences and perceptions of the staff and ful -time students are discussed in the context of the variable completion and achievement rates of the students and results from other studies. The main themes linked to ethnicity, gender, completion and achievement emerging from the analysis indicate broad agreement between students and staff over issues around learning and teaching and written and spoken English; however, their particular perspectives led to their having differing views on the most important factors external to the college and those affecting student motivation. (Contains 3 tables.)