Over the last decade, higher education institutions in the U.S. have faced increased competition and expenditures coupled with declines in financial support. Furthermore, they often have been forced to cater to the needs of an increasingly diverse group of students and must design service strategies based on the unique needs of each group. This…

The purpose of this study was to present a grounded theory that fills in gaps in the higher education literature on the concept of educational consumer value and perceptions that support consumer value. Specifically, this study focuses on the learning experiences of Baby Boomers (40-60 year old adults) as older adult students attending community…

The purpose of this research is to gain an empirical understanding of students' overall satisfaction with their academic university experiences. A hierarchal model is used as a framework for this analysis. Fifteen hypotheses are formulated and tested, in order to identify the dimensions of service quality as perceived by university students, to…

Montclair State University, a public New Jersey institution with more than 17,000 students enrolled, has harnessed the cell phone and cellular broadband technology to foster a stronger sense of community and provide students with a safe, secure, and rich learning environment. This paper discusses the potential for new technologies to foster…

This article describes the development of interactive text message applications at the University of North Carolina Wilmington. We describe how the university's information technology innovation program led to the formation of a faculty owned company in which the university holds an equity interest. Next, we discuss the collaborative development…

A major barrier to the uptake and integration of mobile technologies in teaching and learning is the lack of personal experience of mobile learning on the part of those involved in teaching and in the preparation of materials and methods of learner support. Our project addressed this by introducing 40 academic and support staff to the use of…

This article considers the current status of mobile learning and discusses a number of trends that are driving toward enterprise mobility, a state of technological readiness where users have full access to resources regardless of physical location. Enterprise mobility is discussed as one of several key considerations at the core of a successful…

University based teacher education programs are slowly beginning to catch up to other professional programs that use modern digital tools to prepare students to enter professional fields. This discussion looks at how one teacher education program reached the conclusion that students and faculty would use notebook computers. Frequently referred to…

The increasing amount of new scientific information made available by computers and the Internet is demonstrated by the growing number of available health sciences journals. Medical students, nursing students, those in other health science disciplines, and clinicians need to make information more manageable and accessible, especially at the point…

The public and educational communities are aware of the continuing crisis in math education in our middle schools and the convergence of technologies for teaching and learning. This paper presents a case study in which iPod Touch[R] was used to help middle school students learn about algebraic equations and, in particular, the concept of slope,…

This paper reviews the u-Japan movement and recent reforms in the higher educational system in Japan, examines the needs as well as readiness for ubiquitous learning in Japanese universities, and reports on a selection of mobile-assisted language learning projects (MALL). It analyzes the current status of ubiquitous technology applications in…

We appropriate Rogoff's ("Apprenticeship in thinking: Cognitive development in social context," 1991; in: Wertsch et al. (eds.) "Sociocultural studies of mind," 1993) notion of guided participation to demonstrate, through abbreviated case studies, our strategy for integrating mobile technology-based learning experiences in higher education. Guided…

Assessment is critical to support and align learning and teaching within the curriculum. Yet our understanding of the many layers of assessment is still incomplete. This article examines some of the differences between critical elements of assessment terminology across the compulsory and higher education sectors in the anglophone world, more…

The ubiquitous use of the word transformation to describe the intentions of government policy poses a number of questions, one of which relates to the uncritical and widespread use of the term. Interested in exploring what a "transformed" sector might look like and being in a privileged position of delivering a major element of the government's…

This article explores whether using reflective dialogue in action learning sets on a foundation degree (FD) in educational support can develop the capacity for reflective practice of the students. Developing a reflective stance in relation to professional practice is a central theme of the programme, which is reinforced by the work-based learning…