Labels the student-as-customer metaphor in higher education as problematic and proposes a more appropriate conception using the notion of customer labor contributions, in which students do not merely purchase education but make contributions that enhance it. Presents implications for performance management and motivation. (SK)

Presented with ethics scenarios, the majority of 43 accounting and 43 marketing majors perceived themselves less likely to behave unethically than others would. Marketing majors showed significantly higher levels of self-enhancement bias, a difference that decreased as perceived risk increased. (SK)

Data from 86 female and 124 male business students indicated that the most effective predictors of cheating were the probability of being caught, high hostility/aggression (Type A behavior), and gender. Males reported a higher tendency to engage in unethical behavior. (SK)

Discusses the adequacy of preparation provided by business schools in relation to four areas: (1) the mismatch between job expectation and experiences; (2) the educational shortfall between employers' expectations and reality; (3) the role of business schools in contributing to the discrepancies in (1) and (2); and (4) possible solutions. (JOW)