Satisfaction with the quality of students, autonomy, faculty support, honorarium, and preference for teaching were significant predictors of adjunct faculty loyalty. With the exception of autonomy, these factors along with a heavy teaching load, collaborative research with full-time faculty, and satisfaction with teaching schedule were predictive…

The purpose of this best practices article is to provide continuing education administrators with a reliable participant evaluation that measures factors predictive of not only satisfaction, but also perceived value: adequacy of topics, customer service, learning, quality of facilities, image, and quality of presentations, among other variables.…

This article provides questionnaire items and a theoretical model of factors predictive of customer loyalty for use by administrators to determine ways to increase repeat purchasing in their continuing education programs. Prior studies in the literature are discussed followed by results of applying the model at one institution and a discussion of…

This article details the advantages and challenges of implementing writing assessment in a degree completion program; it describes the steps involved in the writing assessment process. Study results demonstrate that graduates from a degree completion program generally have adequate writing skills; nevertheless, many could improve their…

Program evaluations in the literature for evening classes generally fail to examine impact-related questions and focus instead on satisfaction with services and curricular offerings. This study examined the consequences for students if evening classes were not available. All student groups reported negative impacts on degree completion and…