Presents "upstream", a model for the utilization of professional counseling services in the residence halls, encompassing developmental, preventive, and remedial approaches. Suggests that the professional counselor can assist in four capacities in the actualization of these approaches: as a therapist, as a consultant, as a change agent, and as a…

Describes the Theme Centered Interaction (TCI) Model, which provides a method for residence hall staff to support student development processes. Discusses initiation of the theme, dynamic development, and termination of the group. Residence hall staff can readily be used as facilitators for TCI groups. (JAC)

Discusses the importance of developing a support system for gay and lesbian housing staff members. To engage in this effort, interpersonal relationshiop skills must be acquired, enhanced and utilized. Inclusive staff development and support systems can enable all staff members to contribute even more to the profession. (JAC)