Legal issues have increasingly come to the forefront in academic libraries in recent years. Most of these issues involve The Rehabilitation Act, Section 504 (1973) or Americans with Disabilities Act (1990), complaints related to discriminatory practices with regard to accommodations or assistive technologies. This article provides a brief synopsis…

Now, more than ever, public and school libraries struggle to main- tain their relevance in the age of instant access, electronic databases, and Google. While print collections continue to grow, many collections are drowning in obsolete, unused, and unwanted materials. And while most libraries keep up with deselection in an intelligent manner, many…

Laptops have become ubiquitous in academic libraries, as has the practice of circulating laptops for student use. Several studies have analyzed the how-to of loaning laptops, and a number of surveys have focused on how they are being used. However, little has been written of the practical lessons learned; the trial and error of those on the…

In 2000, Eastern Washington University became part of the Cascade Consortium and participated in consortial borrowing through the Cascade Union Catalog. In 2003, the Orbis and Cascade consortia merged into the Orbis Cascade Alliance, which manages the Summit Union Catalog. Since 2000, Cascade or Summit consortial borrowing has increased while…

The results of a recently conducted Web-based survey of Access Services department supervisors are presented in this article. The survey, which was completed by 94 respondents, identified 19 core tasks completed by student assistants and further found a high overall approval of student assistant job performance. The information generated by the…

For a deaf or hard-of-hearing employee, working in an academic library can be a rewarding opportunity and a great way to interact with the hearing world. For department heads, it means changes or adjustments might need to be made in how training and interacting with their employees is handled. Using 10 tips to communicate, from visual aids to…

Encompassing a wide range of responsibilities, Access Services means many different things to many different people, with global variations in what it means to the end user. However, for almost all it means facilitating access to the wealth of information at their library. This particular interview is an attempt to shed light on how the current…

The U.S. government has sought to restrict the freedoms of its citizens in times of war from World War I to the present. The banners of fear, war, terrorism, and nationwide security placed constitutional rights under a renewed scrutiny. This paper will focus on the passage of laws that restrict academic and intellectual freedoms during war, and…

Students at U.S. colleges and universities are concerned about the high cost of textbooks. Expansion of library course reserves has been suggested as one solution to this problem. The authors surveyed libraries at public universities to explore the status and management of physical course reserves and the role they play vis-a-vis textbook…

The intent of this paper is to explore the potential of utilizing interlibrary loan (ILL) data relating to lending denials to improve ILL services while highlighting institutional policies that have a negative impact on lending fulfillment rates. Reasons for denial as well as the types of requests being denied are reviewed. In addition, the author…

This article defines the elements of Access Services, explains the importance of those aspects in the library, and proposes a course centered on Access Services for library schools. The areas of circulation, interlibrary loan, course reserves, collection maintenance, and public relations are core components of Access Services. Each of those…

The University at Buffalo (UB) and Empire State College (ESC) designed a project that demonstrates the viability of shipping materials directly to the patron, the cost-effectiveness of using UPS for delivering and returning materials, the value of expanded library service to ESC patrons, and the practicality of purchasing-on-demand as a service…

This article discusses some of the premigration tasks at Minnesota State Mankato in preparation for migration to a new integrated library system, ALEPH. The authors describe the review of circulation policies to make sure that only relevant, current data and practices were carried over. There is emphasis on the need for ongoing review of policies…

Interlibrary lending is often overlooked when resource-sharing operations are evaluated. The relevant literature shows a lack of current lending studies. It can be difficult to convince administrators that lending should be considered to be as important as borrowing in spite of the fact that one cannot operate without the other. 26,800 cancelled…

John Fiske (1842-1901) was an American historian, philosopher, lecturer, and prolific author. Renowned as a popularizer of evolutionary theory, Fiske rubbed elbows with Charles Darwin and Herbert Spencer. From 1872-79 he served as Assistant Librarian at Harvard University, occupied mainly with what is known today as "Technical Services," i.e.,…