This article presents the experience of Circulation Services at Booth Library, Eastern Illinois University, during a 31-month relocation to temporary facilities while the building was undergoing renovation. The move to temporary locations presented new challenges and required unique solutions. Issues such as the rationale for the move to the…

The Canadian university library members of two consortial e-journal deals were surveyed t o determine how many of the corresponding print journals had been cancelled as a result of their participation in the online package purchase. The survey indicated that the number of concurrent print subscriptions held by the libraries had notably decreased.…

Access services is not unique in its need for effective personnel management. A review of the literature indicates that there are many publications on or relating to library personnel administration; however, relatively few of them are dedicated to the narrow topic of access services. As such, this review encompasses literature that is general to…

The renovated Cerritos Public Library is a unique blending of traditional and hightech features. One of the key principles in its planning and design was to enable a range of convenient access services. This article summarizes the process of building this library and how it has been received by users. (Contains 5 figures.)

Surveys the literature from 1995 through 2002 related to interlibrary loan and document delivery services in libraries. Topics addressed include reference sources; national and international initiatives; theory, management, and practice; document delivery; resource sharing; and copyright and licensing. (Contains 228 references.) (Author/LRW)

Discusses electronic information services in support of higher education in the United Kingdom and describes the JUBILEE project at the University of Northumbria (Newcastle upon Tyne, England) that measured user satisfaction and information-seeking behavior in a longitudinal study. Highlights include performance measures; and barriers to access…

Discusses problems libraries face in supplying full text journal articles and describes the British Library Document Supply Centre's "inside" service and its use at the University of Illinois at Urbana-Champaign (UIUC) Library. Topics include control and management of access with "inside"; searching; document ordering and delivery; and use…