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ERIC Number: EJ1033780
Record Type: Journal
Publication Date: 2014
Pages: 25
Abstractor: As Provided
Reference Count: 20
ISBN: N/A
ISSN: ISSN-1536-7967
Effective e-Training: Using a Course Management System and e-Learning Tools to Train Library Employees
See, Andrew; Teetor, Travis Stephen
Journal of Access Services, v11 n2 p66-90 2014
In the summer of 2012, the University of Arizona Libraries implemented an online training program to effectively train Access Services staff and student employees at a large academic research library. This article discusses the program, which was built using a course management system (D2L) and various e-Learning software applications (Articulate Storyline, Panopto, and Adobe Presenter). The result of this case study reflects that by using multiple e-Learning applications and embedding them in a course management system, staff can have a ubiquitous, point-of-need virtual learning environment that successfully prepared them to staff a 24/7 research library. Additionally, we have found the online training program to be successful at reducing costs associated with training a large number of employees. It also provides the security needed to house employee performance records, effectively test for competency-based knowledge, and provide a unified space for both staff and supervisors to outline and measure performance. We have also found that, though providing training in an online environment is beneficial in a number of ways, there is still a need for more engaging face-to-face interactions, and we have begun exploring blended classroom strategies to address this.
Routledge. Available from: Taylor & Francis, Ltd. 325 Chestnut Street Suite 800, Philadelphia, PA 19106. Tel: 800-354-1420; Fax: 215-625-2940; Web site: http://www.tandf.co.uk/journals
Publication Type: Journal Articles; Reports - Research
Education Level: Higher Education; Postsecondary Education
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Arizona