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Turner, Deborah; Scott, Kerry – Journal of Access Services, 2004
In June of 2001, the University of California Libraries initiated a pilot project that enabled library patrons to direct request items held in the University of California Special Collection Units. The pilot ended the need for patrons to initiate most requests for unique items in person through the Special Collections department and allowed…
Descriptors: Library Services, Library Materials, Academic Libraries, Pilot Projects

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