This article presents an interview with Karen Glover of Georgia Tech, a key person behind the planning of the Access Services Conference held last fall, and now going into its second year. Glover started working in libraries as a part-time library assistant at her local public library during her high school years. She later became a Circulation…

Many libraries have disaster recovery plans, but not all have prevention and action plans to prepare for an emergency in advance. This article presents the author's review of the prevention and action plans of several libraries: (1) Evergreen State College; (2) Interlochen Public Library; (3) University of Maryland, Baltimore-Marshall Law Library;…

One of the challenges of access services is letting patrons know what one has to offer at his or her library, and then communicating how they may avail themselves of those services. Increasingly, libraries are doing this through more than the traditional handouts and newsletters, but also through blogs, Facebook pages, podcasts, and videos. This…

Encompassing a wide range of responsibilities, Access Services means many different things to many different people, with global variations in what it means to the end user. However, for almost all it means facilitating access to the wealth of information at their library. This particular interview is an attempt to shed light on how the current…