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Peer reviewed
Direct linkAustin, Brice – Journal of Access Services, 2010
At least since the early 1990s, academic libraries have been merging Circulation and various other related functions into a single department typically labeled "Access Services." In many cases, however, that merger has proven to be administrative rather than functional, with minimal integration of common workflows. This article describes a…
Descriptors: Academic Libraries, Library Development, Shared Resources and Services, Library Networks
Austin, Brice; Byrne, Tim; Miller, Ann; Riberdy, Michael; Williams, Curt – Journal of Access Services, 2004
Since the U.S.A. PATRIOT Act was signed into law in October, 2001, library administrators have become increasingly concerned that staff-especially student employees-continue to protect the confidentiality of patron records. Administrators have also become increasingly concerned that when law enforcement officials provide paperwork giving them…
Descriptors: Federal Legislation, Confidentiality, Law Enforcement, Library Services
