Surveyed stakeholder groups in the New Zealand university system to determine each groups' criteria for measuring university library performance. Compared responses of resource allocators, senior library staff, other library staff, academic staff, and graduate and undergraduate students, and found that the groups have different perspectives on…

A periodical database was searched to investigate the occurrence of favorable and unfavorable book reviews to determine the role of reviews in library selection. Compares book reviews with other types of reviews, examines relationships between review evaluations and other review characteristics, and compares the number of favorable and unfavorable…

Faculty at Western Illinois University were asked to share in the library's journal deselection responsibility by ranking the library's journals by importance. These rankings were then compared to student use of the same journals. Results indicate that journals that were frequently cited or retrieved by students were highly ranked by the faculty.…

Describes the implementation of a user-centered document delivery system at Colorado State University. Evaluates the system via a statistical compilation of system usage and a telephone survey of the service's users. Results indicate that the system usually provided fast delivery at acceptable costs, but fell short as a substitution for mediated…

Describes the retrospective conversion of audiovisual materials at Penn State University's Education Library when it merged with the main collection. Topics include improved access; administrative support; support from the media center staff; collection organization; collection content; bibliographic access; goals; and staffing and communication…