The first comprehensive national survey of all academic libraries in the United States which were conducting chat reference service was carried out to determine: what practices were being used to prepare personnel for chat reference service, what competencies were being taught, how and why training practices may have changed over time, and what…

This paper examines the usefulness of poetry book prizes as a selection tool by evaluating their fairness, meaningfulness, and reliability as an indication of quality. The results of two surveys, one collecting data on poetry book prizes and the other asking librarians about their collecting practices, suggest that selecting on the basis of prizes…

Professors contribute to Institutional Repositories (IRs) to make their materials widely accessible in keeping with the benefits of Open Access. However, universities' commitment to IRs depends on building trust with faculty and solving copyright concerns. Digital preservation and copyright management in IRs should be strengthened to increase…

In the Fall of 2009, the Moraine Valley Community College Library, using guidelines developed by Jakob Nielsen, conducted a usability study to determine how students were using the library Web site and to inform the redesign of the Web site. The authors found that Moraine Valley's current gateway design was a more effective access point to library…

This project investigates if a Web 2.0 approach to designing an institutional repository can positively impact community participation. To study this, two institutional repositories (one Web 2.0, the other not) are used within the same institution. Results indicate that the use of a Web 2.0 approach significantly enhances community participation.…

This study aims to identify the career movement patterns of librarians, analyze factors influencing their career movements, and compare differences in such factors between librarians and chief librarians. Findings showed that the jobs with the highest retention rate were those in public libraries, that library automation system developers showed…

This study uses a structural equation model to examine the effect of job autonomy on the relationship between job satisfaction and organizational citizenship behavior for university librarians in Taiwan. Findings indicate that this relationship is stronger when job autonomy is high; we then discuss some implications for the librarianship…

The current study conducts a thorough content analysis of recently built or up-to-date high-quality web-based information literacy tutorials contributed by academic libraries in a peer-reviewed database, PRIMO. This research analyzes the topics/skills PRIMO tutorials consider essential and the teaching strategies they consider effective. The…

This paper explores the notion of information illiteracy in relation to doctoral students' information literacy activities. Findings from a qualitative study of the doctoral literature review process portray learners as competent, rather than information illiterate, even though they may not have received information literacy interventions.

This study documents the number and types of referrals to librarians by a paraprofessional staff member at an academic reference desk. Results indicate that over two semesters, only 7.4% of the reference desk transactions required referral to a librarian. From the results of this and other studies, the authors explore the expanded use of trained…

This article reports on a study addressing the readability of content on academic libraries' Web sites, specifically content intended to improve users' information literacy skills. Results call for recognition of readability as an evaluative component of text in order to better meet the needs of diverse user populations. (Contains 8 tables.)

This study aimed to improve the current state of electronic resource evaluation in libraries. While the use of Web DB, e-book, e-journal, and other e-resources such as CD-ROM, DVD, and micro materials is increasing in libraries, their use is not comprehensively factored into the general evaluation of libraries and may diminish the reliability of…

This paper highlights the quantitative performance of scholarly LIS research in Asian countries based on articles published during 2001-2007 in journals indexed by the Social Science Citation Index of Web of Knowledge. The quantitative performance of Asian countries has been judged and compared on the basis of various quantitative indicators: (a)…

While many surveys aim primarily at measuring general user satisfaction, this survey is dedicated to understanding music users' needs, usage patterns, and preferences towards various collections. Findings showed dissimilar use behavior and perceived importance of materials between academic- and performance-oriented music users. Needs for different…

Job satisfaction was investigated at a South African university library undergoing change on many fronts. The study included 31 members of staff and the data were gathered via interviews/questionnaires, informed by standard HRM job satisfaction theory. The study found a "love-hate" relationship between respondents and their work. The key positive…