The first section of this article reviews the literature on the changing face of reference, beginning with a discussion of the national decline in reference transactions, its causes, and the likelihood that online reference services might one day halt or reverse the decline. It then analyzes definitions of the term "reference," pointing to a…

This study aims to identify the career movement patterns of librarians, analyze factors influencing their career movements, and compare differences in such factors between librarians and chief librarians. Findings showed that the jobs with the highest retention rate were those in public libraries, that library automation system developers showed…

Self-service is the trend of today's libraries. The Run Run Shaw Library at the City University of Hong Kong therefore is transforming itself in the same direction and offers to its users what it calls the Easy-service. However, the need to handle cash-based micropayments at the service counter is a stumbling block. There is an urgent need for the…

The focus of this paper is to examine the current library practice of processing and delivering information and to introduce alternative scenarios that may keep librarians relevant in the technological era. In the scenarios presented here, the authors will attempt to challenge basic assumptions about the usefulness of and need for OPAC systems,…

Mass digitization of the bound volumes that we generally call "books" has begun, and, thanks to the interest in Google and all that it does, it is getting widespread media attention. The Open Content Alliance (OCA), a library initiative formed after Google announced its library book digitization project, has brought library digitization projects…

The author investigates issues faced by academic research libraries in providing virtual reference services to unaffiliated users. These libraries generally welcome visitors who use on-site collections and reference services, but are these altruistic policies feasible in a virtual environment? This paper reviews the use of virtual reference…

Librarians are frequently consulted about proper citation formats and support the use of PC-based personal bibliographic citation management programs, such as EndNote, often used by faculty and graduate students. Recently, free or inexpensive Web-based tools have been developed that create citations and format bibliographies. An analysis of…

This article argues that developing technologies have resulted in rapid and fundamental changes in the way libraries conduct business. It is argued that, in light of these changes, academic librarians need to reconfigure the way their time and resources are allocated in order to assist users in making the most effective use of networked…

The Information Center (IC) evolved to take control of technology, to integrate the library's growing collection of networked resources with its service mission, to build a team of personnel committed to the success of the IC, and to integrate assessment into the cycle of change at the Mansfield Library.

Over 500 libraries have employed OCLC's iCAS and its successor Automated Collection Assessment and Analysis Services (ACAS) as bibliometric tools to evaluate monograph collections. This examination of ACAS reveals both its methodological limitations and its feasibility as an indicator of collecting patterns. The results can be used to maximize the…

This paper examines the characteristics and variety of digitization training initiatives in North America and to a lesser extent, Europe, and the growing development of credit-bearing courses and programs within higher education relating to digitization, with a specific focus on librarianship. Information was collected in response to an inquiry…

This paper discusses the present scenario of automation activities of university libraries in Kerala. The survey findings mainly cover various aspects of library automation such as information technology infrastructure, in-house activities, information services and their usage, manpower development, and budget. The paper briefly describes the role…

The paper examines the constraints that hamper growth of university libraries in Pakistan. The study is based on personal observations and experience of the author, a review of relevant literature on the subject, and discussion with several senior library administrators. Issues identified are as follows: inadequacy of library collections, absence…

Discusses the use of wireless technology in academic libraries. Topics include wireless networks; standards (IEEE 802.11); wired versus wireless; why libraries implement wireless technology; wireless local area networks (WLANs); WLAN security; examples of wireless use at Indiana State University and Morrisville College (New York); and useful…

Describes a survey conducted at Pennsylvania State University, Behrend College that investigated students' experience with and reactions to a new electronic reserve system (ERS). Results document active use, a preference for ERS over traditional reserves, and enthusiasm with enhanced access, especially for off-campus students. (Author/LRW)