This qualitative cross-cultural study sought to contribute to the understanding of listening competence, dialogic listening, and the use of human agency in promoting well-being at work. The participant groups ("N" = 103) consisted of "n" = 76 U.S.-American and "n" = 27 Finnish attorneys. Results suggest that in order to examine listening and well-being at work, a term professional listening competence had to be constructed. The results further suggest that a sense of a strong professional listening competence leads to positive experiences of self-efficacy and personal agency regarding the management of professional interaction by listening. These empowering experiences serve to alleviate work-related stress and have a positive effect on well-being at work.