This article develops a constructivist perspective on listening skill. Listening is conceptualized as "a process that involves the interpretation of messages that others have intentionally transmitted in the effort to understand those messages and respond to them appropriately." This definition allows listening to be understood both as a mindful…

Time is an important communication variable that has been impacted by new technology and changed the way people communicate. This study of communication time use by college students provides an update to earlier studies by factoring in computer and telephone use--media that have forced a multitasking approach to communication. Undergraduate…

Listening to the dying poses special challenges. This paper proposes a contingency framework for describing and assessing various circumstances when listening to the dying. It identifies current approaches to listening, applies the contingency framework toward effectively listening to the dying, and proposes a new type of listening called…

The optimal relationship between healthcare provider and patient is one of trust. This therapeutic relationship is dependent on the ability of the healthcare provider to communicate effectively with the patient. Research indicates that when healthcare providers listen to patients, there is more compliance with medical regimens, patient…

For more than 50 years, business professionals and some researchers have held that effective listening is a highly desirable workplace skill (Cooper, 1997; Husband, Cooper, & Monsour, 1988; Nichols & Stevens, 1957; Rogers & Rothlisberger, 1952; Sypher, 1984). However, listening as an organizational variable continues to be seen as a "soft" skill…

This study explores the perceived conceptualizations of listening in a healthcare context. The review of literature focusing on communication and listening in healthcare supports the belief that listening is an essential element in patient satisfaction. This study sought to determine which activities physicians, nurses and healthcare…

This study examined the nonverbal behaviors of spouses as they listened to their partners present an area of disagreement in their marriage to a relational outsider. Ninety-four married couples, representing a range of marital satisfaction levels, engaged in an interview with a researcher about areas of disagreement in their relationships. A…