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Direct linkDavis, Janis; Foley, Amy; Crigger, Nancy; Brannigan, Michael C. – International Journal of Listening, 2008
The optimal relationship between healthcare provider and patient is one of trust. This therapeutic relationship is dependent on the ability of the healthcare provider to communicate effectively with the patient. Research indicates that when healthcare providers listen to patients, there is more compliance with medical regimens, patient…
Descriptors: Health Services, Physician Patient Relationship, Physicians, Listening
Davis, Janis; Thompson, Catherine R.; Foley, Amy; Bond, Christopher D.; DeWitt, Jean – International Journal of Listening, 2008
This study explores the perceived conceptualizations of listening in a healthcare context. The review of literature focusing on communication and listening in healthcare supports the belief that listening is an essential element in patient satisfaction. This study sought to determine which activities physicians, nurses and healthcare…
Descriptors: Listening, Health Services, Context Effect, Physicians
