This paper is an output of a Portuguese public research project: "DeSid"--"design as a company's strategic resource: a study of the impacts of design" (FCT). The "DeSid" research project was created with the main purpose to make a diagnosis of the use of design inside the Portuguese manufacturing industry. This…

This paper, based on a narrative of one of the authors, explores management reality where a chosen strategy developed into a different direction than expected. The authors offer an insight in a manager's daily struggle, where power, gossip and conflict can influence the strategising process. The plans and strategic ambitions chosen at the outset…

The cognitive psychological processes related to learning and change behaviour are factors that impact on organisational strategy development. Strategy development is dependent on strategic thinking that is reciprocally influenced by shared mental models, organisational learning and organisational change. Although strategy development, shared…

Companies make concerted efforts to survive in a radically changing global society with the advent of a highly-networked and information-rich society that is featured by intense market competition. Manufacturing industries in particular have a tendency to rely on technological development strengths as a means of survival in a highly globalised and…

Using multiple constituencies approach, variances in competencies in human resource leadership have been studied as this is becoming highly significant in India's globalisation efforts. Previous research in leadership orientation focused on localisation of human resource competencies rather than its globalisation. For this, human resource…

We contend that managers make better decisions when they are better able to tap into their vast storehouses of knowledge than their peers can. More specifically, we contend that accessing their tacit knowledge has the most noticeable and positive impact on their decision quality. Furthermore, techniques for better accessing knowledge can be…

The aim of this paper is to outline a theoretical and methodological framework for the understanding, design and creation of teachers' collective capacity through the implementation of knowledge cities in educational institutions which are registered in the context of a fourth generation of Knowledge Management. The authors suggest four pillars on…

In recent years, strategic management concepts seem to be gaining greater attention from the academicians and the practitioner's alike. Balanced Scorecard (BSC) concept is one such management concepts that has spread in worldwide business and consulting communities. The BSC translates mission and vision statements into a comprehensive set of…