This paper explores narratives and scripts as possible "cultural constraints" on change in an organisation. The empirical basis is a study of employee's perceptions of change processes in a Norwegian finance group. "Narrative" and "script" are key theoretical concepts in the paper, including their potential to…

Facing a collection of challenges, how can the Shanghai cooperation organisation (SCO) use technology to help improve cohesion, cope with enlargement, manage relations better with external parties, develop resources, advance economic cooperation between members, improve their speed of decision making and upgrade their quality of decision…

The financial services industry faces many demanding challenges. Firms within this industry are predominantly knowledge-based, as are most of the industry's products, processes and services. The application of knowledge management represents a clear opportunity for financial services firms to confront challenges. However, no industry specific…

Implementation of change in an organisation through culture can elicit a wide array of reactions from organisational members, spanning from acceptance to resistance. Drawing on Hatch's cultural dynamics model and on Wegner's social theory of learning, this paper dwells on an underdeveloped area in the extant literature, namely understanding change…

This paper, based on a narrative of one of the authors, explores management reality where a chosen strategy developed into a different direction than expected. The authors offer an insight in a manager's daily struggle, where power, gossip and conflict can influence the strategising process. The plans and strategic ambitions chosen at the outset…

This study identifies the change management processes involved in undertaking environmental sustainability (ES) initiatives within Small and Medium Size Enterprises (SMEs) and relate these to the main attributes of learning organisations. Using case study techniques, the study draws from the change management experiences of a sample of 12 ES…

This paper discusses organisational learning and change management in a major change in an Australian University. The qualitative data highlight the issues faced in the management of change, particularly in the institutionalised resistance of organisational members. Analysis suggests that the development and consolidation of shared genres of doubt…

The cognitive psychological processes related to learning and change behaviour are factors that impact on organisational strategy development. Strategy development is dependent on strategic thinking that is reciprocally influenced by shared mental models, organisational learning and organisational change. Although strategy development, shared…

There has been substantial academic interest surrounding innovation, change management and the individual attributes that permit and promote learning, organisational change and innovative behaviour. This research uses a psychometric tool known as the Instinctive Drives System[R] to measure preferred working styles in 3943 employees from a range of…

The study attempts to address the gap of exploring the possible antecedents of employees' commitment to change and its three dimensions. The role of context factors--participation in decision making, quality of communication, trust in management and history of change--are tested on overall commitment to change and also on its three…

This paper shows the implementation of "5S"--a Japanese concept of housekeeping--through action research methodology. The organisational issue it tackles is the cultural inhibition among the Indian population against cleaning. It uses soft systems methodology (SSM), action science and Schein's idea of clinical enquiry to bring about an enduring…

The purpose of this conceptual paper is to question the assumption that the general idea of the learning organisation needs to be adapted to the specific context before it can be put into practical use. It is suggested that there are lots of ways to use management ideas, other than implementing them in the practice of organisations. It is further…

The equity and transformation challenge for women and black academics at universities in Post-Apartheid South Africa is enormous. Despite a marked increase in equity development programmes since the 1996 Employment Equity legislation, fewer women than expected have advanced through the academic ranks. An indigenous mentoring model for…

The widespread experience of complexity is the experience of radical unpredictability and loss of clear connections between cause and effect. The typical response from leaders and researchers is to suggest that more complex contexts require new ways of management control and that particular ways of organising and leading are better than others in…

One tradition within the complexity paradigm considers organisations as complex adaptive systems in which autonomous individuals interact, often in complex ways with difficult to predict, non-linear outcomes. Building upon this tradition, and more specifically following the complex systems leadership theory approach, we describe the ways in which…