This paper is an output of a Portuguese public research project: "DeSid"--"design as a company's strategic resource: a study of the impacts of design" (FCT). The "DeSid" research project was created with the main purpose to make a diagnosis of the use of design inside the Portuguese manufacturing industry. This…

This study analyses Italian knitwear manufacturers that operate both in international consumer and in business markets and assesses the different forms of competition that exist between them. The purpose of the research is to analyse the different positioning of these firms within the chain of production that they belong to. The firms that deal…

Knowledge management has often been linked to product development, innovation, and customisation. In particular, effective exploitation of customer knowledge, through engaging customers in a process of co-creation of products, exemplifies such a link. Accordingly, this research aims to identify those dimensions of knowledge management activities…

Today we live in a society with many choices and possibilities which were absent just a few decades ago. Knowledge is seen as temporary, and many paradoxes are experienced in the flow of information surrounding us. A basic insecurity can be seen as a consequence of this development. This paper re-thinks the consequences at the administrational and…

There has been substantial academic interest surrounding innovation, change management and the individual attributes that permit and promote learning, organisational change and innovative behaviour. This research uses a psychometric tool known as the Instinctive Drives System[R] to measure preferred working styles in 3943 employees from a range of…

Human action takes place under multiple pressures: limited time, patchy understanding and pre-existing commitments to important stakes. Understanding better how intelligent individual action and social order arise in these conditions was a lifelong focus for both Pierre Bourdieu and Karl Weick, articulators, respectively, of the concepts of…

The notions of user involvement and user orientation have become popular catchphrases in innovation research and practice. Central in this research are the ideas that knowledge about users leads to better design, and that the interests of users and producers need to be aligned. In another field of research, scholars have long recognised the…

Organisational defensive patterns, including skilled incompetence, organisational defensive routines and fancy footwork, are considered to be a hindrance to effective learning and innovation capacity building in all organisations. The purpose of this research is to investigate: 1) the perceptions of the influence of organisational defensive…

In today's business thinking, innovation is commonly equated with progress, indicating an underlying assumption that company management have the power to choose a specific future and control the way into it. Drawing on examples from a longitudinal research initiative in the Norwegian petroleum company StatoilHydro, this article raises some of the…

In this article, we focus on think tanks as intermediaries between exploration and exploitation. To underpin our theoretical arguments on their linking function between both domains, we conducted a case study. The object of investigation is a think tank which has played a decisive role in the modernisation of the German public sector. The…

The innovation space has become more complex and knowledge-intensive. As a result, it is increasingly important to see innovations as knowledge that is embodied in learning and technical and organisational knowledge bases. However, in processes such as innovation development, individuals make sense of it and utilise existing knowledge differently…

In two consecutive papers, we will be exploring the relevance of taking a complexity perspective on innovation processes. In this first part, we discuss why there is a need for novel perspectives in this research field and why the theoretical and methodological approach of the "complex responsive processes perspective" is relevant in meeting these…

In this second part of the papers, exploring innovation processes from a complexity perspective, we present an empirical example to strengthen further the relevance of the approach. The example draws on a longitudinal research initiative conducted in cooperation with the Norwegian petroleum company Statoil ASA. We conducted our research into the…