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Kerr, Don; Burgess, Kevin J.; Houghton, Luke; Murray, Peter A. – International Journal of Learning and Change, 2012
The Enterprise Resource Planning (ERP) literature suggests that effective training is one of the key reasons for success in ERP implementations. However, limited research has been conducted on what constitutes effective training in an ERP environment. A case study approach was used to explore the effectiveness of traditional training and to…
Descriptors: Information Systems, Case Method (Teaching Technique), Communities of Practice, Semi Structured Interviews
Kerr, Don; Murray, Peter A.; Burgess, Kevin – International Journal of Learning and Change, 2012
The information systems' literature outlines how training is a critical factor to successful Enterprise Resource Planning (ERP) implementations. Yet, types of training are not discussed in the literature and there is little indication if existing training is effective and whether relevant contextual factors have been considered. Without…
Descriptors: Prior Learning, Information Systems, Case Method (Teaching Technique), Case Studies

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