Purpose: The purpose of this paper is to examine the role service quality, satisfaction and commitment play in word of mouth (WOM) formation among adult learners in Singapore. Design/methodology/approach: The study used a quantitative survey of 165 adult students who were enrolled in part-time undergraduate programmes at the Singapore Institute of…

Purpose: To prepare Hong Kong students to face a rapidly changing twenty-first century, the Hong Kong Government implemented a major curriculum reform entitled Learning to Learn--The Way Forward in Curriculum Development. This reform has shaped the direction of Hong Kong's school education since 2001. The purpose of this paper is to examine the…

Purpose: The purpose of this paper is to survey the current status of internship programs for Management undergraduate students and to introduce a well-established internship program. Design/methodology/approach: A web page analysis was conducted on 473 institutions that have AACSB (the Association to Advance Collegiate Schools of Business)…

Purpose: The purpose of this paper is to discuss the developmental stages of lesson study for learning community (LSLC) and to clarify the measures necessary for promoting the progress of LSLC, targeting consultants working on educational development projects for developing countries. Design/methodology/approach: The paper is organised as a…

Purpose: The overall purpose of the European Union-funded Leadership Improvement for Student Achievement (LISA) project was to explore how leadership styles, as conceptualized in the developed dynamic holistic leadership framework, directly or indirectly affect student achievement at the lower secondary level of education in seven European…

Purpose: This study aims to present revised models and a reconceptualisation of successful school principalship for improved student outcomes. Design/methodology/approach: The study's approach is qualitative and quantitative, culminating in model building and multi-level statistical analyses. Findings: Principals who promote both capacity building…

Purpose: This paper is intended to give an overview of research on the impact of leadership on student outcomes, the main leadership activities related to these outcomes, and strengths and weaknesses in the research base. Design/methodology/approach: This paper is a literature review of key papers addressing the relationship between leadership and…

Purpose: The purpose of this paper is to examine the effects of leadership on student achievement and sustained school success, especially in challenging, high-poverty schools. Design/methodology/approach: The paper combines a review of the leadership literature with findings drawn from longitudinal studies of the International Successful School…

Purpose: The purpose of this study is to identify how at-risk high school students in an alternative school describe how they best learn and to extrapolate their preferred learning practices to improve teacher pedagogical practices. Design/methodology/approach: The authors used a qualitative case study design to facilitate the first two stages of…

Purpose: This study aims to explore the impact of school leadership, particularly that of the principal (head teacher), on school improvement in England. Design/methodology/approach: The study adopts a mixed-methods (MM), longitudinal design to investigate the leadership of a sample of academically effective and improving schools identified from…

Purpose: This paper seeks to take up the challenge of complex social, political and cultural influences, uncertain economic conditions, ever advancing technologies and increasingly diverse student populations. The challenge for educational leadership scholars and practitioners is to figure out what their work as leaders should be in new times. The…

Purpose: The aim of this article is to examine the empirical literature on irrationality and identify a set of concepts to help administrators cope with irrationality in decision making. Design/methodology/approach: This analysis is a synthesis of the selected research literature on irrationality. Findings: A set of seven concepts and propositions…

Purpose: The purpose of this paper can be summarized in the following research questions: How do male school leaders perceive the role of an educational leader and educational leadership in general? What are some of the male school leaders' leadership styles and features? What distinctive factors influence and hinder the leadership process for men…

Purpose: The main purpose of the present paper is twofold: to examine and compare the current strategies and policies that are employed by the UK, Australia and Singapore and to recommend appropriate strategies and policies to higher education institutions and the Hong Kong government and elsewhere that are interested in expanding their efforts in…

Purpose: Timor Leste was established as a country in 1999 when the Indonesians relinquished sovereignty and their departing military units and associated militias left most of the educational infrastructure in ruins. Civil disorder flared again in 2006 and the Government invited international military and reconstruction aid agencies in to restore…