Purpose: The purpose of this paper is to verify and estimate the impact of the antecedents of Programme satisfaction and to explore its link with student loyalty in the higher education (HE) sector in the United Arab Emirates (UAE). Design/methodology/approach: A Programme Experience Questionnaire (PEQ) was developed, based on the National Student…

Purpose: The worst scandals of the world's top companies have turned the attention of researchers towards the function of academic institutions in ethical training of future business leaders because the issue of dishonest behaviour of students becomes very severe, when they exercise the same practice at their place of work. Therefore, the…

Purpose: The integration of a Learning Management System (LMS) at the Arab Open University (AOU), Kuwait, opens new possibilities for online interaction between teachers and students. The purpose of this paper is to evaluate the efficiency of the LMS at AOU, Kuwait as a communication tool in the E-learning system and to find the best automated…

Purpose: The purpose of this paper is to explore leadership trainees' perceptions of determinants of collective learning in school settings and of the principal's role in collective learning. Design/methodology/approach: In total, 24 interviews were conducted with all leadership trainees in a university-based principal preparatory program. Data…

Purpose: The aim of this case study was to investigate the extent of word-of-mouth influence amongst international students at a New Zealand tertiary institution and to review the literature for a valid and reliable conceptualisation and measurement of word-of-mouth. Design/methodology/approach: Literature suggests that opinion-leading and seeking…

Purpose: This is an exploratory study of reading behaviors and interest among students residing in a female residential college of Kolej Datin Seri Endon (KDSE), Universiti Teknologi Malaysia (UTM) and the use of reading stations (RS) placed at strategic locations throughout the main campus. The UTM's Vice Chancellor project of developing various…

Purpose: Building upon McLeod and Wainwright's paradigm for rigorous scientific assessment of study abroad programs, this paper aims to use social learning theory to assess mainland Chinese students' satisfaction of the Chinese Curtin Student Accounting Academic Programme. Design/methodology/approach: A sample of mainland Chinese students enrolled…

Purpose: Student life stress, student family conflict and student life balance are issues that are scarcely researched. This paper aims to develop a scale for assessing the concept of student life balance. Design/methodology/approach: The study evaluated a 54-item scale for assessing the construct. The data are obtained from 612 Indian students.…

Purpose: Feedback is a central element of the learning experience yet, until recently, few studies have focused directly on what students think about feedback. This paper seeks to address this issue. Design/methodology/approach: Data collected as part of a larger study investigating reasons for consistently low ratings of feedback across the…

Purpose: The purpose of this paper is to analyse the influence of image on student satisfaction and loyalty. Design/methodology/approach: In order to accomplish the objectives proposed, a model reflecting the influence of image on student satisfaction and loyalty is applied. The model is tested through use of structural equations and the final…

Purpose: The purpose of this paper is to confirm the predictive validity of several antecedents to students' early perceptions of future performance in collegiate courses. Design/methodology/approach: A non-experimental design was used to test a proposed model based on a review of relevant literature. Students completed surveys capturing the…

Purpose: The purpose of this paper is to provide information about the current reform of higher education in Germany, which can be described as German reading of the Bologna process, about the problems and deficits occurring in this area, and about ways to correct unwelcome developments. Design/methodology/approach: The paper starts with a review…

Purpose: This paper aims to determine the role of ethnic origin on university application among Leicester college students. Design/methodology/approach: The approach takes the form of a quantitative survey of 427 students in sixth form colleges in Leicester. Findings: Five distinct motivational factors were derived from a survey of 427 sixth form…

Purpose: This paper aims to measure students' perceptions of value that are influenced by differences in costs (monetary and non-monetary), students' attitudes and socio-demographic features. It seeks to investigate the components of the university value that affects students' choice. Design/methodology/approach: A questionnaire was developed in…

Purpose: The purpose of this paper is to examine the influence of a number of factors such as high school major, high school score, gender, Stat105, Maths I, Maths II grades, and grade point average (GPA) on students' academic performance in an introductory operations research (OR) course at the department of Business Administration--College of…