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Teo, Raymond; Soutar, Geoffrey N. – International Journal of Educational Management, 2012
Purpose: The purpose of this paper is to examine the role service quality, satisfaction and commitment play in word of mouth (WOM) formation among adult learners in Singapore. Design/methodology/approach: The study used a quantitative survey of 165 adult students who were enrolled in part-time undergraduate programmes at the Singapore Institute of…
Descriptors: Educational Environment, Student Attitudes, Adult Learning, Adult Students
Mazzarol, Timothy W.; Soutar, Geoffrey N. – International Journal of Educational Management, 2008
Purpose: The global market for international students have become highly competitive and many institutions, particularly higher education institutions, rely heavily on fee income from overseas students. This study aims to examine the countries from which Australian education institutions draw such students and used this information to better…
Descriptors: Foreign Students, Multivariate Analysis, Foreign Countries, Student Recruitment
Wood, Barb J. G.; Tapsall, Suellen M.; Soutar, Geoffrey N. – International Journal of Educational Management, 2005
Purpose: There is a considerable competition within the global education marketplace, as can be seen by the growing number of higher education providers. Significant changes to information and communication technologies (ICTs) have also supported dramatic opportunities for distance and online education. This transformation, in combination with a…
Descriptors: Continuing Education, Higher Education, Global Approach, International Programs
Peer reviewedMazzarol, Tim; Soutar, Geoffrey N. – International Journal of Educational Management, 2002
Examined factors motivating international student choice of host country. Found that economic and social factors within the home country serve to "push" students abroad, while a variety of "pull" factors influence selection of a host country. (EV)
Descriptors: College Choice, Decision Making, Foreign Countries, Foreign Students

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