If readers want to improve ties with their local community, government, town, or civic groups, then this is the handbook to read. This guide focuses on how to conduct a community relations audit, develop a CR strategy, build a CR team, communicate more effectively with neighbors, and handle crises well. The handbook also includes a sample economic…

Institutional effectiveness is "the process of articulating the mission, setting goals, and using data to form assessments in an ongoing cycle of goal setting and planning" (Grossman & Duncan, 1989). This definition encapsulates the intent of the ACICS criteria and expectations for the Institutional Effectiveness Plan (IEP) of accredited…

A letter to parents, from an English department chairman, suggesting leisure reading and language activities for high school students and their families. (SJL)

Discussing how a headmaster and his board of trustees can work together to make their school a happy, productive place, this article addresses the roles of the headmaster and the trustees, the relationship between the two, complaint procedures, and factors adversely affecting the headmaster's ability to do his job. (DS)