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Alagaraja, Meera – European Journal of Training and Development, 2013
Purpose: The purpose of this article is to outline the role of human resource development (HRD) in Lean strategy as the context for assessing interactions with internal customers. Identifying the perceived gap in role expectations and fulfillment emphasizes important priorities and offers tangible measures for assessing HRD contributions. A focus…
Descriptors: Labor Force Development, Role, Responsibility, Participation

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