The retention of students to graduation is a concern for most higher education institutions. This article seeks to understand why engineering and built environment students fail to continue their degree programmes despite being academically eligible to do so. The sample comprised 275 students registered between 2006 and 2011 in a faculty of engineering and the built environment, who were academically eligible to continue, but failed to register for their studies the following academic year. The sociological notions of structure and agency were used to make sense of the data. The findings suggest that some students had control over their decision to leave and some students' decisions were dominated by various structural factors. The outcome of the study is helpful in terms of suggesting what actions can be taken in order reduce the number of students leaving in good academic standing.