With the increasing number of business professionals operating globally, knowledge of successful English lingua franca in business contexts (BELF) has become an important element in overall business know-how. Here, we report on a research project focusing on everyday BELF communication at work. It consists of an extensive survey, and related…

Reports on an observation study of the discourse activities for one day of a Finnish business manager who works in a multinational corporation. His discourse activities were tape recorded and copies were taken of written materials. Examined salient features that characterize discourse activities in a multinational corporation and tested the…

Focuses on written business communication in a changing technological environment. The article presents the results of a questionnaire and interview study conducted among Finnish business professionals on their English business communication with special emphasis on developments in the organization, structure, and language of written…