ERIC Number: EJ503486
Record Type: CIJE
Publication Date: 1995
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: ISSN-0013-1962
Quality Management Plus: Beyond Standard Approaches to Quality.
Kaufman, Roger
Educational Technology, v35 n3 p6-10 May-Jun 1995
Discusses total quality management principles and expands conventional total quality programs to go beyond client satisfaction by including societal usefulness. Highlights include contributing to future well-being; paradigm shifts; and integrating quality management plus and strategic planning to create synergistic organizational improvement. (LRW)
Publication Type: Opinion Papers; Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Client Satisfaction; Paradigm Shifts


