Compares the differences between the meanings of hypertext, hypermedia, and multimedia and discusses the uses of each term. Suggests how the terms and the relationships between them should be described and provides a summary of functional and semantic definitions found in the literature. (AEF)

Describes public and private online networks and the characteristics of electronic mail. Reviews the literature on survey research conducted via electronic mail, and examines the issues of design, implementation, and response. A table displays advantages and disadvantages of electronic mail surveys. (AEF)

The use of Learner Centered Psychological Principles in instruction and training emphasizes self-motivated, self-directed, and interactive learning. Topics include traditional versus learner-centered instructional approaches, the Learner-Centered Psychological Principles, the challenge of designing learner-centered instruction, and…

Examines the characteristics of Compact Disc Interactive (CD-I) in terms of current learning theory and instructional design principles. Topics include attributes of CD-I, components of good instruction, and the following message design strategies: organization, interactivity, motivation, and interface design. (AEF)

Discusses the historical development of "hard" and "soft" systems thinking traditions and examines how these traditions have been understood and applied in the field of instructional development. Proposes the need for a synthesis of the two traditions in planning, implementing, and evaluating instructional programs. (AEF)

Describes the stages of the change process when redesigning an education system: (1) initiating the process, (2) designing the new system, (3) planning the implementation, and (4) implementing the design. The common obstacles encountered during the change process (derived from a survey of 60 schools nationwide) are analyzed, and the status of each…

Discusses the need for quality child care in schools. Topics include the meaning of "good quality"; the child as part of the family; the school of the 21st century; reasons for child care in school; benefits to schools and communities; and school-linked child care as a way of life. (AEF)

Expert and knowledge-based systems will be an integral part of making global institutions competitive and feasible in an international environment. By integrating expert systems into the curriculum, colleges and universities will alert students to this technology and enable expert systems technology to endure and develop. (Author/AEF)

Reports on a survey investigating instructional technology knowledge and experience in the faculty of a midwestern university. Results showed that faculty had the highest levels of knowledge and experience with word processing and video and used these most frequently. The importance of technology and the influences of educational environment,…

Discusses total quality management principles and expands conventional total quality programs to go beyond client satisfaction by including societal usefulness. Highlights include contributing to future well-being; paradigm shifts; and integrating quality management plus and strategic planning to create synergistic organizational improvement. (LRW)

Discussion of quality management and approaches to organizational success focuses on benchmarking and the integration of other approaches including strategic planning, ideal visions, and reengineering. Topics include performance improvement; decision making; internal benchmarking; and quality targets for the organization, clients, and societal…

Discusses total quality management as a holistic model of improvement for education which can be integrated with other school restructuring models. Elements of the model are explained, including administrative support, needs assessments, quality specifications, strategic planning, and progress assessments, both formative and summative; and three…

Discusses the concept of quality in relation to educational programs. Highlights include quality as a process rather than as excellence; education's relationship to the community and to business and industry; the need for a mission statement, including desired outcomes; horizontal and vertical integration; and benchmarking. (LRW)

Describes an improvement program, based on total quality management concepts, for training employees that was developed at an IBM facility. Topics include student evaluation; follow-up telephone surveys; creating an educational brochure; and automating registration and recordkeeping activities. (LRW)

Describes the Quality Improvement Program developed by Florida Power and Light's Nuclear Training organization that was awarded the Deming Application Prize for quality control. Training quality, team activities, training's role in business planning, customer involvement and evaluation, and continuous improvement of training are discussed. (LRW)