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ERIC Number: EJ473079
Record Type: CIJE
Publication Date: 1993
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: ISSN-0013-1962
Just-in-Time Knowledge Performance Support: A Test of Concept.
Dorsey, Laura T.; And Others
Educational Technology, v33 n11 p21-29 Nov 1993
Describes a project developed by AT&T (American Telephone and Telegraph) and Indiana University that focused on the needs and tasks of sales personnel by building prototypes of components of a performance support system. Combining innovative technology to support a changing work environment is discussed, and the evaluation process is reported. (LRW)
Descriptors: Change, Evaluation Methods, Higher Education, Interviews, Questionnaires, Sales Occupations, Surveys, Technological Advancement, Work Environment
Publication Type: Reports - Descriptive; Reports - Research; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: American Telephone and Telegraph Company; Enriched Learning and Information Environments; Indiana University; Partnerships in Education; Performance Support Systems; Performance Technology; Prototypes; Work Performance Measures