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50 Years of ERIC
50 Years of ERIC
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ERIC Number: EJ572145
Record Type: CIJE
Publication Date: 1998
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: ISSN-0013-1962
Return on Investment (ROI) for Electronic Performance Support Systems: A Web-Based System.
Hawkins, Charles H., Jr.; Gustafson, Kent L.; Nielsen, Tom
Educational Technology, v38 n4 p15-21 Jul-Aug 1998
Electronic Performance Support Systems (EPSSs) are replacing traditional training in many settings. This article describes a package to determine the return on investment (ROI) of an EPSS used by the U.S. Department of Veterans Affairs, applicable as well as to the calculation of ROI for other EPSSs. (Author/AEF)
Publication Type: Journal Articles; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Performance Support Systems; Return on Investment
Note: For related articles, see IR 538 124 and 538 125-127.