NotesFAQContact Us
Collection
Advanced
Search Tips
50 Years of ERIC
50 Years of ERIC
The Education Resources Information Center (ERIC) is celebrating its 50th Birthday! First opened on May 15th, 1964 ERIC continues the long tradition of ongoing innovation and enhancement.

Learn more about the history of ERIC here. PDF icon

Back to results
ERIC Number: EJ615292
Record Type: CIJE
Publication Date: 2000
Pages: N/A
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: ISSN-0013-1962
Training and Performance Support Systems (TPSS): A Case Study from Needs Assessment to Return on Investment.
Griffin, Steven L.; Beagles, Charles A.
Educational Technology, v40 n5 p34-42 Sep-Oct 2000
Examines how the Veterans Benefits Administration (VBA) selected, funded, developed, and implemented a distributed technical training system which achieves return on investment documented via performance measurement and follow-on evaluation. VBA proposed using the instructional systems development process, integrated with other advances in teaching and learning, to build, field, and evaluate a series of training and performance support systems (TPSS). (Contains 11 references.) (AEF)
Descriptors: Instructional Development, Needs Assessment, Performance Technology, Systems Development, Training
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Return on Investment; Training Support System; Veterans Benefits Administration