Troubleshooting skills are integral for the Information Technology professional. In order to address faculty concerns that students were not effectively learning required troubleshooting skills, a standardized troubleshooting methodology (the DECSAR Method) was created and integrated into the standard curriculum of a college information technology program. Components of troubleshooting were measured using a pre-/post-testing approach with the Social Problem Solving Inventory-Revised. Testing indicated improvement in several areas of troubleshooting reinforced by DECSAR. The context in which the troubleshooting methodology was applied was associated with post-test change.